How to Apply for Utah Medicaid
Updated August 2026
Utah DHHS accepts Medicaid applications through the following methods:
How to apply for Utah Medicaid
- Online — myCase portal: Apply at jobs.utah.gov/mycase. Create a myCase account, select "Apply for Benefits," and complete the Medicaid application. The portal also handles SNAP and cash assistance applications simultaneously if needed. Track application status and manage your case through myCase after enrollment.
- By phone — 1-866-435-7414: Call the Department of Workforce Services (DWS) toll-free at 1-866-435-7414 (Salt Lake County: 801-526-0950) for help applying, Monday–Friday, 8 a.m.–5 p.m. Mountain Time. Interpreter services are available in Spanish and other languages. TTY users dial 711.
- In person — DHHS office: Visit a Utah Department of Workforce Services (DWS) office — DWS handles Medicaid applications on behalf of DHHS. Find your nearest DWS office at jobs.utah.gov/regions/ec.html by entering your zip code. Bring proof of income, residency, and identity. Some DWS offices offer walk-in service; calling ahead is recommended.
- Paper application: Download the paper application from medicaid.utah.gov or request one by phone. Complete and mail or bring it to any DWS office. Paper applications take longer to process than online submissions.
What you need to apply
- Full legal name, date of birth, and Social Security number for each person applying
- Utah mailing address — P.O. boxes accepted
- Proof of income — pay stubs from the last 30 days, employer letter, or tax return for self-employed applicants
- Proof of Utah residency — utility bill, bank statement, or lease agreement
- Proof of citizenship or immigration status — U.S. birth certificate, passport, or immigration documents
- If applying for expansion Medicaid: employer insurance information (whether employer coverage is offered and what the employee share would be)
- For seniors and LTSS applicants: additional financial documents — bank statements, investment records, and property information
How long Utah Medicaid takes to process
Per federal requirements (42 CFR § 435.912), DHHS must process most Utah Medicaid applications within 45 calendar days. Disability-based applications may take up to 90 days. MAGI-based applications typically resolve faster.
If approved, MAGI-based coverage starts the first day of the month in which you applied. Pregnant applicants may receive retroactive coverage. After approval, members in Salt Lake, Utah, Davis, Weber, or Washington counties are typically enrolled in Utah Medicaid Integrated Care (UMIC) managed care and receive information about selecting a health plan.
Utah Medicaid
Visit the official Utah Medicaid websiteRelated guides
How to Apply
A step-by-step walkthrough of the application process and what you'll need.
Read more →Eligibility Requirements
The income, household, age, and state rules that determine who qualifies.
Read more →Approval Time
Federal processing deadlines and what affects your approval timeline.
Read more →