How to Renew Connecticut Medicaid
Updated August 2026
CT DSS renews HUSKY Health coverage every 12 months. The process begins with ex parte renewal — DSS checks state wage records, federal data from the Social Security Administration and IRS, and other electronic sources to verify you still qualify without requiring you to do anything.
12 months
Renewal frequency
Access Health CT
Online renewal portal
March 1
Annual income-limit update date
Keep your contact information current with CT DSS
CT DSS reviews HUSKY Health eligibility every 12 months. If automatic renewal cannot confirm your eligibility, DSS sends a renewal packet. Respond by the deadline or your coverage ends. Renew online at AccessHealthCT.com or call 1-855-626-6632.
How HUSKY Health renewal works
When ex parte verification confirms eligibility, DSS automatically renews coverage and sends a notice. When the data is incomplete or shows a potential change in circumstances, DSS sends a renewal packet to the address on file. You must respond by the deadline on the packet.
Connecticut's income limits update on March 1 each year. If your renewal falls shortly after March 1, be aware that the income thresholds may have changed since your last renewal. This is distinct from most other states where limits update January 1.
How to renew
CT DSS offers several ways to complete your HUSKY renewal.
- Online — Access Health CT: log in at accesshealthct.com to complete your renewal form and upload supporting documents; available 24/7; renewals can also be initiated at portal.ct.gov/DSS
- By phone — call CT DSS at 1-855-626-6632 (TTY: 711), Monday–Friday, 7:30 a.m.–5:30 p.m. Eastern; language assistance is available
- In person — bring your renewal form and documents to a CT DSS service center; locations available statewide at portal.ct.gov/DSS/Services/Service-Centers; Access Health CT Navigators at community sites can also assist at no charge
- By mail or fax — complete the renewal form included in your packet and mail or fax it with supporting documents to CT DSS before the deadline
Documents you may need
Gather these before starting your renewal.
- Proof of current income — recent pay stubs, employer verification, or tax return for self-employment
- Proof of Connecticut residency at current address
- Documentation of household changes — new dependents, members who moved out, income changes
- Social Security numbers for all household members if not already on file with DSS
- For HUSKY B: information about employer-sponsored insurance available to the household
- For HUSKY C: asset documentation — bank statements, investment accounts, property records
Appeals and rights if coverage ends
If CT DSS terminates or reduces your HUSKY coverage, you receive a written notice of the action and your appeal rights. Request a fair hearing within the timeframe stated on the notice. If you request a hearing before the termination date, your coverage may continue while the appeal is pending under "aid-pending" rules.
Connecticut Legal Services and Statewide Legal Services of Connecticut (statewidels.org) provide free legal representation for HUSKY Health appeals and termination disputes.
How to complete your renewal
When Connecticut Medicaid (HUSKY Health) sends a renewal notice, here's what to do.
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1
Read the notice carefully
Identify exactly what the agency is asking for and the deadline to respond. Renewal packets may ask you to confirm your current income, household size, or address.
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2
Update your information
If anything has changed — income, address, phone number, household members — report it now. Outdated contact information is the leading cause of missed renewal notices.
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3
Submit the renewal online, by phone, or by mail
HUSKY Health's online Access Health CT portal is typically the fastest way to complete a renewal. You may also call the enrollment line or mail in your completed packet.
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4
Confirm your coverage continued
After submitting, confirm you receive a notice that coverage was renewed. If you don't hear back within a few weeks, call CT DSS to verify your status.
If your renewal is denied
A denial must state the reason in writing and explain your right to appeal. You have 90 days from the date of the notice to request a fair hearing. File the appeal quickly — if you appeal before your coverage ends, you may be able to continue coverage during the appeal period, though this depends on timing and the reason for denial.
Common renewal denials include income that increased above the threshold, failure to respond to the renewal packet, a change in household size that affects eligibility, or immigration status questions.
Contact CT DSS within the 90-day window. A reconsideration or new application filed promptly can often restore coverage retroactively to the date it was lost.
Keeping your account information up to date
The most effective way to avoid renewal problems is to report changes promptly. Federal rules require Medicaid enrollees to report changes that may affect eligibility within a specified period — typically 10 to 30 days depending on the state.
Changes to report: new job or income change, move to a new address, change in household size (new baby, someone moves in or out), gaining or losing other health coverage. Contact CT DSS or update your information through the online portal.
Connecticut Medicaid (HUSKY Health)
- CT DSS renewal phone line: 1-855-626-6632 (TTY: 711)
- Access Health CT portal: accesshealthct.com
- Statewide Legal Services of Connecticut: statewidels.org