How to Renew Indiana Medicaid

Updated August 2026

Indiana Medicaid reviews eligibility for every member once per year through a process called redetermination. The state first attempts to verify continued eligibility automatically using data already on file — wage records, tax data, Social Security information — without requiring action from the member. This is called ex parte renewal.

Annual

Redetermination frequency

FSSA Benefits Portal

Renew online at fssabenefits.in.gov

60 days

Typical deadline to respond to a renewal notice

Respond to your renewal notice within 60 days to avoid losing coverage

Indiana Medicaid sends renewal (redetermination) notices 60 days before your coverage is due to be reviewed. Respond by the deadline even if your information hasn't changed. Coverage terminated for failure to renew can often be reinstated within 90 days with a new application — but there may be a gap in coverage during that time.

How Indiana renews Medicaid coverage

If Indiana can confirm you are still eligible through ex parte sources, your coverage renews automatically and you receive a notice confirming renewal — no action is required. If Indiana cannot confirm your eligibility automatically, you receive a renewal packet asking you to provide updated information. You must respond within the time period shown on your notice — typically 60 days — to avoid losing coverage.

How to renew

If your income and household composition have not changed, Indiana may be able to renew your coverage using data already on file. Even so, always respond to a renewal notice to confirm receipt.

  • Online — log into fssabenefits.in.gov and complete your renewal form. This is the fastest method, typically processed within a few business days.
  • By phone — call FSSA at 800-457-4584 (TTY 711) to complete your renewal over the phone with a caseworker.
  • In person — visit your local Division of Family Resources (DFR) office. Bring your renewal notice and supporting documents.
  • By mail — complete your paper renewal form and mail it to the address on your notice with any required documents.

Documents you may need to provide

  • Proof of income — pay stubs, employer letter, or tax return (if self-employed)
  • Proof of residency — utility bill, lease, or mail with your current address
  • Social Security numbers for all household members
  • Documentation of changes in household size — birth, marriage, divorce, or member moving in/out
  • Documentation of changes in health insurance — any new employer-sponsored coverage

HIP POWER account holders: renewal and contributions

If you are enrolled in HIP Plus, your POWER account contribution status is reviewed at redetermination. Members who fail to make required POWER account contributions during the year may be moved from HIP Plus to HIP Basic at renewal. HIP Basic has limited benefits — notably no vision, dental, or non-emergency transportation. Stay current on contributions to maintain HIP Plus tier.

If your coverage is terminated or denied

If Indiana terminates your Medicaid coverage, you have the right to appeal. Request a fair hearing within 90 days of the termination notice. You may also apply for coverage through the federal marketplace at healthcare.gov if you are no longer Medicaid-eligible.

If your coverage was terminated because Indiana couldn't reach you, you may be able to reopen your case quickly — contact FSSA at 800-457-4584 with your case number from the termination notice. Common denial reasons include income above the threshold, failure to respond to the renewal packet, a change in household size that affects eligibility, or immigration status questions.

Keeping your account information up to date

The most effective way to avoid renewal problems is to report changes promptly rather than waiting for redetermination. Indiana Medicaid was affected by the 2023–2024 post-pandemic "unwinding," when states resumed normal eligibility checks after the COVID-19 continuous enrollment pause ended, and some members lost coverage due to outdated addresses rather than actual ineligibility. If you lost Indiana Medicaid during that period without receiving a renewal notice, you may still be eligible — contact Indiana Medicaid (Healthy Indiana Plan) to reapply.

Indiana Medicaid (Healthy Indiana Plan)

  • Renew online: fssabenefits.in.gov
  • FSSA phone: 800-457-4584 (TTY 711)
  • Program info: in.gov/medicaid
Visit the official Indiana Medicaid website

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