How to Renew Kansas Medicaid
Updated August 2026
Kansas attempts ex parte renewal before contacting you. KDHE checks your income and household information against SSA, IRS, and state wage data. If the data confirm you still qualify, coverage renews automatically — you receive a notice confirming the renewal, and nothing further is required on your end.
12 months
Renewal frequency
KEES
Renew online at cssp.kees.ks.gov
1-800-792-4884
KanCare renewal phone line
Opt into text or email reminders to avoid missing your renewal date
KanCare (Kansas Medicaid) eligibility is reviewed every 12 months. KDHE/DCF processes renewals through the KEES portal at cssp.kees.ks.gov. KanCare can send renewal reminders by text message, phone call, email, or mail — opt into electronic notifications through the KEES portal so you never miss a renewal notice. You can also call 1-800-792-4884 or visit a DCF office to complete a renewal.
How KanCare renewal works
If ex parte renewal cannot confirm eligibility — income change, household change, or data mismatch — KanCare sends a renewal packet. You have at least 30 days under 42 CFR 435.916 to respond before coverage ends. Timely response is critical.
How to complete your renewal
-
1
Opt into electronic notices through the KEES portal
This is the most reliable way to catch your renewal notification — text and email alerts arrive faster than mail and don't get lost if you move.
-
2
Update your contact information proactively
Change your address, phone, or email in KEES any time it changes — not just at renewal.
-
3
Review the renewal form
KEES may pre-fill household and income data from state records. Correct any outdated information before submitting.
-
4
Gather documentation if requested
Renewal packets typically ask for recent pay stubs, proof of residency, or income verification for self-employed applicants.
-
5
Submit by the deadline
Use the KEES portal online, call 1-800-792-4884, or visit a DCF office. Document what you submitted and when.
-
6
Check for a coverage decision
If approved, coverage continues uninterrupted. If denied, you have the right to a hearing.
Renewal checklist
- Set up electronic notifications (text and/or email) in the KEES portal at cssp.kees.ks.gov
- Keep your address, phone, and email current in KEES — update immediately after any change
- Watch for renewal notices from KanCare, KDHE, or DCF (may come from any of these)
- Have income documentation ready at renewal time: recent pay stubs, award letters, or tax return
- Report income or household changes to KEES within 10 days of the change, not just at renewal
- If coverage lapses but you still qualify, contact KEES about reinstatement — retroactive coverage may be available in some cases
- If you have LTSS (long-term care) coverage, keep MCO care coordinator contact information current separately from KEES eligibility contacts
What to do if coverage is terminated or denied
If KanCare terminates your coverage, you have the right to request a fair hearing within 90 days of the termination notice. If you request a hearing within 10 days while coverage is still active, you may continue receiving services while the appeal is decided.
Kansas Legal Services provides free legal help with KanCare appeals at kansaslegalservices.org or (785) 233-2068. The KIERA chat assistant on kancare.ks.gov can also help you update contact information or direct you to the right office for appeals.
Keeping your account information up to date
The most effective way to avoid renewal problems is to report changes promptly rather than waiting for your next renewal. Kansas Medicaid was affected by the 2023–2024 post-pandemic "unwinding," when states resumed normal eligibility checks after the COVID-19 continuous enrollment pause ended, and some members lost coverage due to outdated addresses rather than actual ineligibility. If you lost Kansas Medicaid during that period without receiving a renewal notice, you may still be eligible — contact KanCare to reapply.
KanCare (Kansas Medicaid)
- Renew online: cssp.kees.ks.gov
- KanCare phone line: 1-800-792-4884
- Legal help (Kansas Legal Services): kansaslegalservices.org, (785) 233-2068