How to Renew Nevada Medicaid
Updated August 2026
Nevada first attempts to renew coverage without requiring action from you — this is called ex parte renewal. DSS checks your income and household information against data from the Social Security Administration, IRS, and other state agencies. If the data confirms you still qualify, coverage renews automatically. You receive a notice confirming renewal without needing to submit new paperwork.
Annual
Renewal frequency
Access Nevada
Online renewal portal
30 days
Minimum time to respond to a renewal request
Nevada Medicaid renews annually — respond promptly to avoid a gap in coverage
Nevada Medicaid eligibility is reviewed annually. The Division of Social Services (DSS) sends renewal notices to your address on file approximately 90 days before your renewal date. You can complete your renewal online through accessnevada.nv.gov, by emailing RenewMyMedicaid@dss.nv.gov, by phone at 1-800-992-0900, or in person at a DWSS Resource Center. Missing the renewal deadline is the leading cause of coverage loss — most people who lose Nevada Medicaid still qualify.
How Nevada Medicaid renewal works
If DSS cannot confirm your eligibility through data matches, you will receive a renewal packet and must respond. This is the step where coverage lapses most often. Per federal regulations (42 CFR 435.916), members have at least 30 days to respond to a renewal request before coverage is terminated.
How to renew
Nevada Medicaid renewals can be completed through several channels.
- Online through Access Nevada at accessnevada.nv.gov
- By email — RenewMyMedicaid@dss.nv.gov
- By phone — call 1-800-992-0900
- By mail — mail your completed renewal packet
- In person at a DWSS Resource Center
Renewal checklist
Use this checklist to avoid the most common causes of a coverage gap at renewal.
- Keep your address, phone number, and email current in Access Nevada year-round — not just at renewal time
- Open and read all mail and email from DSS or your MCO — do not discard without reading
- Have income documentation ready: recent pay stubs, tax return if self-employed, or a statement from your employer
- Report changes in household size (a birth, marriage, divorce, or a household member leaving) during the year, not just at renewal
- If your income has changed significantly, update it in Access Nevada before your renewal date
- If you got a renewal packet but already know your circumstances changed, report the change — do not ignore the packet
- If you lost coverage, ask DSS about a 90-day reconsideration period to restore coverage if the lapse was due to procedural reasons
What to do if your coverage is terminated
If DSS terminates your coverage, you have the right to a fair hearing. Request one within 90 days of the termination notice. Filing a timely appeal (within 10 days before coverage ends) may allow you to remain covered while the appeal is pending.
Nevada Legal Services and other legal aid organizations can assist with Medicaid fair hearings at no cost to members. Call 1-800-992-0900 and ask about the appeals process, or contact DHCFP's ombudsman for assistance.
How to complete your renewal
Follow these steps to complete a Nevada Medicaid renewal.
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1
Watch for your renewal notice
Sent approximately 90 days before your anniversary date. Check your address in Access Nevada — mail going to the wrong address is common after a move.
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2
Review the pre-filled information
DSS may pre-populate income and household info from its records. Correct anything inaccurate.
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3
Submit documentation if requested
Only send documents if the renewal packet asks for them. Common requests include updated income verification and proof of continued residency.
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4
Confirm submission
If submitting online through Access Nevada, note the confirmation number. If emailing RenewMyMedicaid@dss.nv.gov, keep a copy of your email.
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5
Watch for a decision notice
DSS will notify you whether coverage continues. If approved, coverage continues without interruption. If denied, you have the right to request a fair hearing.
If your renewal is denied
A denial must state the reason in writing and explain your right to appeal. You have 90 days from the date of the notice to request a fair hearing. File the appeal quickly — if you appeal before your coverage ends, you may be able to continue coverage during the appeal period, though this depends on timing and the reason for denial.
Common renewal denials include income that increased above the threshold, failure to respond to the renewal packet, a change in household size that affects eligibility, or immigration status questions.
Nevada Medicaid
- Nevada Medicaid renewal phone line: 1-800-992-0900
- Access Nevada online portal: accessnevada.nv.gov
- Renewal email: RenewMyMedicaid@dss.nv.gov
- Nevada DHCFP: dhcfp.nv.gov