How to Renew Oregon Medicaid
Updated August 2026
OHA reviews OHP eligibility every 12 months through a redetermination process. Oregon first attempts ex parte renewal — using state wage records, federal tax data, and Social Security Administration databases to verify continued eligibility without requiring members to take action.
12 months
Renewal frequency
ONE.Oregon.gov
Online renewal portal
1-800-699-9075
ONE Customer Service phone
Respond to your OHP renewal notice to keep your coverage — renew at ONE.Oregon.gov
Oregon reviews OHP eligibility annually. If OHA cannot automatically renew your coverage through ex parte verification, you will receive a renewal packet. Respond by the deadline on your notice or your coverage may end. Renew online at one.oregon.gov or call 1-800-699-9075.
How Oregon renews OHP coverage
When ex parte verification confirms you still qualify, OHA renews coverage automatically and sends a notice — nothing more is required from you. When the data is inconclusive or shows a change in circumstances, OHA sends a renewal packet to your address on file.
Failure to respond to a renewal packet results in coverage termination at the end of your eligibility period. Keep your mailing address current at ONE.Oregon.gov — outdated contact information is the most common reason members miss renewal notices and lose coverage unnecessarily.
How to complete your OHP renewal
Oregon offers several ways to complete your OHP renewal.
- Online at one.oregon.gov — complete the renewal form, upload any required documents, and track renewal status in real time
- By phone — call ONE Customer Service at 1-800-699-9075 (TTY: 711), Monday-Friday, 7 a.m.-6 p.m. Pacific Time; language assistance available
- In person at your local Oregon Department of Human Services (ODHS) office — find locations at oregon.gov/odhs/Pages/office-finder.aspx; staff can assist with paper renewal forms and document submission
- Through an OHP-certified community partner — assistance is free; find a partner at healthcare.oregon.gov/Pages/find-help.aspx
Documents you may need for renewal
If your eligibility can't be confirmed through ex parte verification, gather these before your deadline.
- Proof of Oregon residency — utility bill, lease, bank statement, or official mail at current address
- Income documentation — recent pay stubs, employer letter, or self-employment records
- Social Security numbers for household members (not required for COFA or undocumented applicants)
- Changes in household composition — new family members, people who moved out, births or deaths
- Any changes in other health insurance coverage held by household members
OHP Bridge and the renewal process
OHP Bridge members — those covered by Oregon's state-funded program for adults above 138% FPL — go through a similar annual renewal process through ONE.Oregon.gov. Because Bridge relies on state funding rather than federal Medicaid dollars, OHA reviews Bridge eligibility carefully at each renewal. Members whose income has dropped below 138% FPL during the year should report the change promptly — they may qualify for full federally funded OHP Plus, which has a different benefit structure.
If your OHP coverage is terminated
If OHP terminates your coverage, you have the right to request a fair hearing. Oregon requires ODHS to provide advance notice before termination. Request a hearing before the termination date and your coverage may continue during the appeal process. Oregon Legal Services (oregonlawhelp.org) provides free legal assistance for Medicaid appeals.
Oregonians who lose OHP eligibility due to income above 138% FPL may qualify for ACA marketplace coverage at healthcare.gov — income between 138% and 400% FPL qualifies for premium tax credits. Those above the OHP limit but below Bridge thresholds should also check whether OHP Bridge applies.
Post-pandemic coverage losses: the 2023-2024 unwinding
During the COVID-19 public health emergency (March 2020 through March 2023), federal law prohibited states from removing people from Medicaid. When that protection ended, states conducted a mass redetermination of all enrolled members — known as the "unwinding." Millions of people lost coverage nationally between April 2023 and late 2024, many due to administrative reasons like outdated addresses rather than actual ineligibility.
If you lost Oregon Medicaid during that period without receiving a renewal notice, you may still be eligible. Contact Oregon Health Plan (OHP) to reapply.
How to complete your renewal
When OHP sends a renewal notice, here's what to do.
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1
Read the notice carefully
Identify exactly what the agency is asking for and the deadline to respond. Renewal packets may ask you to confirm your current income, household size, or address.
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2
Update your information
If anything has changed — income, address, phone number, household members — report it now. Outdated contact information is the leading cause of missed renewal notices.
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3
Submit the renewal online, by phone, or by mail
OHP's online portal at one.oregon.gov is typically the fastest way to complete a renewal. You may also call the enrollment line or mail in your completed packet.
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4
Confirm your coverage continued
After submitting, confirm you receive a notice that coverage was renewed. If you don't hear back within a few weeks, call OHP to verify your status.
If your renewal is denied
A denial must state the reason in writing and explain your right to appeal. You have 90 days from the date of the notice to request a fair hearing. File the appeal quickly — if you appeal before your coverage ends, you may be able to continue coverage during the appeal period, though this depends on timing and the reason for denial.
Common renewal denials include: income that increased above the threshold, failure to respond to the renewal packet, a change in household size that affects eligibility, or immigration status questions. Some of these can be addressed by reapplying with updated information rather than appealing.
Oregon Health Plan (OHP)
- ONE Customer Service: 1-800-699-9075 (TTY: 711)
- ONE Oregon online portal: one.oregon.gov
- Oregon Health Plan (Oregon Health Authority): oregon.gov/oha/HSD/OHP